Frequently Asked Questions

TrexStream is compatible with a wide range of devices including Smart TVs (Samsung, LG, Sony, Hisense), Amazon Fire TV Stick, Android TV boxes, Android and iOS smartphones and tablets, Windows and macOS computers, and MAG/STB devices. All streaming is delivered through the IBO Player application, which is available on every major platform.

Once your payment is confirmed, you will receive your activation credentials via email within minutes. Our support team is available 24/7 to help you complete the setup process on your preferred device.

We provide streaming in SD, HD (720p), Full HD (1080p), and 4K Ultra HD resolution. The quality depends on the channel source and your internet connection speed. We recommend at least 10 Mbps for HD and 25 Mbps for 4K content.

Yes, TrexStream offers a complimentary 1-month intro plan so you can evaluate our channel quality, server stability, and overall service before making a purchase. Simply fill out the trial request form on our homepage to get started instantly.

Each TrexStream subscription allows streaming on one (1) device at a time. This ensures optimal server performance and stream quality for every subscriber. Contact us if you need additional connections.

TrexStream works exclusively with the IBO Player application. IBO Player is available for download on the Apple App Store, Google Play Store, Amazon App Store, Samsung Tizen Store, and LG Content Store. Visit our Setup Guide for installation instructions.

Absolutely. We provide a detailed, step-by-step Setup Guide covering installation on every supported device. Our 24/7 support team is also available to walk you through the process via WhatsApp or email.

We accept all major credit and debit cards (Visa, MasterCard), PayPal, and select cryptocurrency options. All transactions are processed through secure, encrypted payment gateways.

Due to the digital nature of our service, all sales are final after account activation. We strongly recommend using our Try 1 Month before purchasing. Exceptions apply for verified extended outages and duplicate charges. See our Refund Policy for details.

No. TrexStream is a fully internet-based service. All you need is a stable internet connection and a compatible device with IBO Player installed. No satellite dish, antenna, or cable box is required.